Privacy policy

Your acceptance of this Privacy Policy

By completing a credit application, entering into contracts with us (including a personal guarantee and indemnity), using our website, making a phone enquiry or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy. From time to time we may review this Privacy Policy and if any changes are made, we will revise the date of last update at the end of this Privacy Policy.

Data Collection

When you use our electronic services, we may collect contact personal information so we can conduct business with you and/or your company.

Personal information may include:

• Your name, phone number, email address, date of birth and address.
• Your contact details
• Records of communications between the Company and yourself
• Usage information and other information disclosed by you.
• Your activity on our website including IP address and pages visited

Personal information may also be collected through our forms, when you communicate by phone, make a purchase, visit our website or apply for a job. Personal information may also be collected from third party agencies, contractors, referees or publicly available sources.

Use of information

Any personal information collected from you is for the use of Fita Laboratories and its directly associated businesses for the purpose of providing services to you, for any purpose which you have consented to or for any related purpose where you would reasonable expect us to use or disclose the information.

How we protect your information

We will take all reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Accessing your personal information

To access, modify or have us remove personal information we hold about you, please send a written request to the attention of the Privacy Officer. The Company comply when reasonable, but may refuse your request to protect commercially sensitive information or information required fulfil any legal obligations. If we refuse your request, then we will provide written reasons for the refusal and advise you of available avenues of redress.

How to contact us

If you have questions about this Privacy Policy or our handling of your information, please contact our Privacy Officer, by sending an email to admin@fitalabs.com.au or a letter to the attention of the Privacy Officer at Fita Laboratories Pty Ltd, PO Box 232, Para Hills, SA,5096